Printer fleet monitoring and MPS platform for devices of every brand.

Supplies, failures, billing and integration in one platform, for MPS providers, dealers and their customers.

See the four modules ↓

Paper jam detectedService alert sent to technician

Pages today48,210236 printers online

Toner levels · Color MFP, floor 3

C72%M45%Y12%K64%

Order created automaticallyYellow toner at 12%, delivery scheduled

Princity in numbers

300k+

printers monitored in real time

each dot is 1,000 printers

1000+

customers

countries

in development since

2016

179 releases since 2018

ISO27001

certified, fully GDPR compliant

Four modules in every plan

Every plan includes all four modules, whatever the fleet size.

Supply management

Real-time consumables monitoring
Usage forecasting and automatic orders
Compatibility and serial-number checks
Early overconsumption detection

How it works ↓

Failure detection

Automatic error and failure detection
Severity classification
Knowledge base per model, with AI
End-to-end service process

How it works ↓

Billing

Mono, color, A3/A4, duplex and scan counters
Price tiers and per-device rates
Invoice-ready reports in CSV and XLSX
Cost analysis by company, site, device

How it works ↓

Integration and customization

Cloud or on-premises deployment
Free API (WebService)
User roles and custom reports
Facility maps and IP-based assignment

How it works ↓

C01Supply management

Monitoring of every consumable.

A closed loop. From the moment a low level is detected to the replacement with a new consumable. A new order is created only once the previous consumable has been correctly replaced in the device.

A closed loop in seven stepsNo new order until the replacement is verified at the device.After verification the loop returns to monitoring

01 MonitorYellow toner: 12%
CMYK
02 Forecast~6 daysuntil empty
03 AlertLow toneremailAPI
04 OrderCreated automatically1 × yellow toner
05 ShipLabel readyLabelCourierCustomer
06 InstallReplaced on siteY100%color MFP, floor 3
07 VerifySerial number matchesA7X-2291=A7X-2291genuine supply

Genuine supplies protection

Serial number of every consumable, from delivery to replacement
Model compatibility checked against the printer
Remanufactured or unauthorized substitutes flagged
Reinstallation in another device detected

Consumption analytics

Early detection of overconsumption and its causes
Print coverage analysis by department and device
Reports usable for claims to suppliers

M02Failure detection and service

Every fault detected, classified, resolved and documented.

A fault reaches the system in three ways, and one service process takes it from there.

Automatic detection of errors and jams
Unresponsive device: alert after a delay you set
Manual report from the app or printer panel, with photos

Notifications at every step: custom email templates per alarm type, plus API.

Example ticketCriticalIn progress

Ticket #2481

Paper jam

Color MFP, floor 3

Critical, SLA 4 hSeverity set automatically by your thresholds.

Ticket history

09:12Critical, SLA 4 h
09:13AI suggestion
09:20Technician assigned
10:41Report signed
10:45Closed

Y03Billing

From raw counters to invoice-ready reports.

A billing model for every client, without retyping counters.

Counters from devices

12,480Mono

3,120Color

410A3

920Scans

Collected automatically: mono and color pages, a4 and A3 formats, duplex prints, scans, consumables delivered

Configured per client

Price per mono and color pagePrice per scanVolume price tiersIndividual rates per model or deviceA3 counted as two A4 pagesCoverage surcharge above a thresholdFree page packagesBilling period per client

Delivered on schedule

Invoice-ready report

Client: accounting office, March

Mono pages12,480 × €0.01€124.80

Color pages3,120 × €0.06€187.20

Scans920 × €0.002€1.84

Coverage surcharge above 20%640 × €0.02€12.80

Free page package−500 × €0.01−€5.00

Total to invoice€321.64

CSV and XLSX exportScheduled email deliveryCost analysis by company, site, device, userData for ERP and accounting via API

Example. You set prices and rules for each client.

K04Integration and deployment

From any printer to your business systems, in four layers.

Devices

Printers and MFPs of all manufacturers
Networked (LAN) and local (USB)
SNMP, NPAP, HTTP(S), LEDM, PJL, PML

Data collection

Network agent
USB agent
SMTP (email) agent
Agent embedded in the printer

Princity platform

CMYK

Supplies, failures, billing, integration
Knowledge base per model, with AI
Cloud or on-premises, HTTPS, ISO 27001

Delivery

Web dashboard
Email and API notifications
Scheduled CSV and XLSX reports
API for ERP, CRM and accounting

ERPCRMAccountingIT monitoring

Free API (WebService). Email notifications, reports in CSV and XLSX.New model: support added within 8 working hours

Princity Agent

An agent that collects data from every printer

Four kinds of agent, matched to how the printer is connected.

Network agent

Windows, macOS, Linux/UnixInstalled on a computer in the customer's network, collects data from networked printers, also behind proxies.

USB agent

local printersFor printers connected directly to a computer over USB.

SMTP agent

emailReceives the data printers send by email, with nothing installed in the network.

Embedded agent

in firmwareRuns in the printer's firmware, so the device reports to Princity without a separate installation.

Deployment

Four ways to run Princity

Choose per market or per customer. Models can be combined.

Princity cloud

self-registration

CustomerCustomerCustomer

Customers register in the Princity cloud and start right away. No infrastructure on your side.

Princity runsin the Princity cloud

Distributor clouds

Vendor

Distributor cloudDistributor cloud

CustomersCustomers

You give the platform to your distributors. Each runs its own Princity cloud and connects its customers.

Princity runsat each distributor

Central vendor cloud

Your central cloud

DealerDealerDealer

Their customers

You run one central Princity cloud for your whole network: distributors, dealers and their customers.

Princity runsin your cloud

On-premises

Customer's own infrastructure

Princity on-premises

PrinterPrinterPrinter

Princity installed on the end customer's own infrastructure, for full control over data and security.

Princity runsat the customer site

Security at every layer

Fleet and device data protected layer by layer.

1
ISO 27001
Certified for secure information processing.
2
GDPR
Using Princity is fully compliant with GDPR.
3
Deployment control
Cloud or on-premises, aligned with each company's security policy.
4
HTTPS encryption
All connections, logins, integrations and report delivery encrypted.
5
Role-based access
Administrator, manager, user and custom roles, with access per module.